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All facilities that guests would desire are to be found here. Guests are offered many facilities including a lobby with a 24-hour reception desk, a currency exchange facility, a cloakroom, lifts and a hotel safe. The hotel also features a shop, palapas, Internet access, a TV room, room service, a laundrette, a babysitter and medical assistance. A buffet of Mexican specialities may be enjoyed at the El Quetzal restaurant or enjoy drinks and cocktails in a pleasant atmosphere in the El Tucan bar.